Dear Tech In-Law,
I got an iPhone for Christmas and the battery only stays charged for approx 24 hours. Is this normal or do you think it has a defect? Also I don't know how to stop playing a song on the iPod other than just pushing the pause button and then moving on to use the phone. Do you think this pausing mode is draining the battery?
Catherine


Hi Catherine,
Thanks for the question. I'm a big iPhone fan, and had my fingers crossed for an updated iPhone at Macworld yesterday when Apple revealed some new hardware and software. Or at least a 16G model. No dice, but they did release some really nice new features that are available now in your software update.

As far as the battery goes, no, that is not normal to only stay charged for only 24 hours, especially just a few weeks after using the device. Unless you are walking around watching videos and using the WiFi feature many times per day it sounds like your battery is running low much quicker than it should. Pausing the music that is playing is not going to be a factor here with the battery life. As far as pausing goes, squeezing the headset microphone is still the quickest and easiest method. If your phone happens to be locked, you can tap the home key twice you will also see the music slide bar pop up and you can take care of it there too.

Back to the battery - if you have not checked your battery usage, it would be worth your time just to see what kind of results you are seeing. Apple has a support article about how to do this in the iPhone as well as other battery saving tips that are worth looking over.

If you have gone through these steps and are still experiencing the same issue, I would recommend taking it by an Apple Store or calling support, as the good news is your battery is covered under Apple's warranty for 1 year. The worse case scenario is they would have to replace it, but at least it won't cost you anything. Outside of the warranty, it costs $85 for the same replacement - yikes!

Good luck with getting it resolved and have fun with your iPhone. Be sure to check out the new maps feature released yesterday which is great! Also, keep watching after February as you will finally see third party providers releasing iPhone applications!